FAQs
Billing
We are usually unable to change or cancel an order after you've placed it.
The team is very quick at processing orders to make sure they get delivered to you as soon as possible, so we cannot always guarantee that we can change or cancel your order after it is placed. That said, you may change your order as much as you want before you click 'Checkout'.
It is possible that your order may be canceled during high volume periods due to inventory selling out. If your order is canceled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item.
To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.
Discount codes can be applied at the checkout page. Take note: only one code can be used per order and each code is case sensitive. For sitewide sales and promotions, discount codes cannot be used unless stated otherwise.
We know these things happen. The great news is that you can use your code for your next order. Orders that have been charged are final and we cannot retroactively apply discounts.
Credit Cards
We accept Visa, MasterCard, American Express, and Discover cards. Payment is taken once your order has been shipped. (excluding pre-orders)
PayPal
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to ariauraswim.com
Afterpay
Simply shop and proceed to checkout as usual. At checkout, you will choose Afterpay as your payment method. You will then be directed to the Afterpay website to register and provide payment details. If you are already an Afterpay user, just log in to your Afterpay account. Then complete your order.
Shipping
Not yet! As of right now we only ship domestically, but is subject to change in the future.
Once you place an order, you will automatically receive an order confirmation email. Once your order has been processed and is ready to be shipped out from our warehouse, you will receive another email with shipping information.
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment.
Shipping costs can be found once you add an item to the cart and fill out shipping details.
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
Product
To ensure longevity and great quality of your swimsuit, we recommend to hand wash and to dry in the shade. Do not iron, bleach, tumble dry, or wring your swimsuit.
Men's trunks are made from 96% recycled polyester / 4% spandex.
Women's swimsuits are made from 80% recycled nylon / 20% spandex.
Our size guides are very accurate for both men and women. Except, we are all unique and some things can fit differently; even when wearing the correct size based on the guide. If you are not satisfied with the fit, provide your suggestions and input here:
Returns/Exchanges
Click here for the return policy.
We currently do not offer returns at this time. We apologize for the inconvenience.
We currently do not offer exchanges at this time. We apologize for the inconvenience.
Submit a request to return your order here: help@ariauraswim.com
Not Finding What You’re Looking For? Contact Us Here: help@ariauraswim.com