Return Policy

At Ariaura, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy for store credit on domestic orders. Please review the following guidelines and instructions for returning your items:

1. Eligibility:

• Only items purchased directly from our website are eligible for return.
• Items marked as final sale are not eligible for return.

1. Return Process:

• To initiate a return, please contact our customer service team within 30 days of receiving your order.
• Once your return request is approved, you will receive detailed instructions on how to proceed.
• The customer is responsible for covering the shipping costs associated with returning the product to our facility.

1. Return Conditions:

• Products must be returned in their original condition, unworn, unwashed, and with all tags and liners attached.
• We reserve the right to refuse returns if the items show any signs of wear, damage, or alteration.
• For hygiene reasons, we kindly ask that you wear underwear when trying on your purchase.

1. Return Inspection and Store Credit:

• Upon receiving your return, our team will inspect the items to ensure they meet the return conditions.
• If the items are approved, we will issue you store credit in the form of a gift card for the value of the returned items, excluding any original shipping charges.

Please note that the store credit is non-transferable and can only be used for future purchases on our website.

1. Exchanges and Refunds:

• We currently do not offer direct exchanges or refunds. However, you can use the store credit to place a new order for the desired item.

1. Damaged or Incorrect Items:

• If you receive a damaged or incorrect item, please contact our customer service team immediately. We will assist you in resolving the issue as quickly as possible.

1. International Returns:

• At this time, we do not offer international returns. We apologize for any inconvenience this may cause.

If you have any further questions or need assistance with your return, please contact our customer service team at [insert contact information].

Please retain your return tracking information as Ariaura is not responsible for any lost or misdirected packages during the return process.

Last updated: 06/08/2023